Privacy Policy
We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us.
1. Information We Collect
Personal Information: When you place an order, sign up for our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.
Usage Data: We collect information about your interactions with our website, including IP address, browser type, operating system, and browsing behaviour. This helps us understand how you use our site and improve your experience.
Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small data files placed on your device that help us remember your preferences and provide a personalized experience. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
Order Processing: We use your personal information to process and fulfill your orders,
including shipping and billing.
Customer Support: Your information helps us respond to your inquiries and provide assistance with your orders or any issues you may encounter.
Marketing: With your consent, we may use your email address to send you promotional materials, updates, and newsletters. You can opt out of these communications at any time by following the unsubscribe instructions in the emails.
Website Improvement: We use usage data and cookies to analyze and improve our website’s performance and user experience.
3. How We Share Your Information
Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and fulfilling orders. These providers are bound by confidentiality agreements and are only permitted to use your information as necessary to perform their services.
Legal Requirements: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction. We will notify you of any significant changes to our privacy practices.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Choices and Rights
Access and Correction: You have the right to access, update, or correct your personal
information. You can do this by contacting us.
Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.
Cookies: You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.
6. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Terms and Conditions
Please read the following terms and conditions carefully before using our website or making a purchase. By accessing or using our site, you agree to be bound by these terms and conditions.
1. Acceptance of Terms
By using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.
2. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting to the website. Your continued use of the website after any changes indicates your acceptance of the updated terms.
3. Products and Services
Product Descriptions: We strive to provide accurate and detailed descriptions of our products. However, we do not warrant that product descriptions or other content on our website is complete, reliable, or error-free.
Pricing: Prices for products are subject to change without notice. We reserve the right to modify prices and correct any errors in pricing.
Availability: All products are subject to availability. We may limit the quantities of products we sell and reserve the right to discontinue any product at any time.
4. Ordering and Payment
Order Confirmation: After placing an order, you will receive an email confirmation with
your order details. This confirmation does not constitute acceptance of your order.
Payment: Payments are processed securely through our payment gateway. You agree to provide accurate and complete payment information. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, errors in product information, or suspected fraud.
5. Shipping and Delivery
Shipping Costs: We offer free standard shipping within India. Shipping fees for international
orders and expedited shipping options will be displayed at checkout.
Delivery Times: Delivery times vary based on location and shipping method. We are not responsible for delays caused by shipping carriers or customs processing.
6. Returns and Exchanges
Return Policy: Please refer to our Return and Exchange Policy for information on how to return or exchange items. Returns and exchanges must be initiated within 7 days of receiving your order.
Refunds: Refunds will be processed to your original payment method. Shipping costs are non-refundable.
7. Intellectual Property
Ownership: All content on our website, including text, images, logos, and graphics, is the property of Radha Sarees or its licensors and is protected by copyright, trademark, and other intellectual property laws.
Use of Content: You may not reproduce, distribute, modify, or create derivative works from any content on our website without our prior written consent.
8. Limitation of Liability
Disclaimer: Our website and products are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the operation or availability of our website or the accuracy of information provided.
Limitation of Liability: To the fullest extent permitted by law, We shall not be liable for any indirect, incidental, special, or consequential damages arising from or related to your use of our website or products.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws. Any disputes arising from or related to these terms shall be resolved in the courts located nearby.
Return and Exchange
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Returns: You can return your saree within 05 days of receiving your order. To be eligible for a return, the saree must be in its original condition, unworn, unwashed, and with all tags and packaging intact. Exchanges: If you wish to exchange your saree for a different size, color, or style, please follow the same guidelines as for returns. Exchanges are subject to availability. Non-Returnable Items: For hygiene and safety reasons, we do not accept returns or exchanges on items that have been worn, used, or altered.
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How to Initiate a Return or Exchange
Contact Us: To initiate a return or exchange, please contact our customer service team at within 5 days of receiving your order. Provide your order number and the reason
for the return or exchange. Packaging: Pack the saree securely in its original packaging. Ensure it is in the same condition as when you received it.
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Return Shipping Costs
Domestic Returns: The cost of return shipping within India is the responsibility of the customer. We recommend using a trackable shipping service to ensure your return is received. International Returns: For international orders, the cost of return shipping is also the responsibility of the customer. Please use a trackable shipping service to ensure your return is received.
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Return Address
Please send all returned items to the following address:
Radha Sarees
600/83 B Spoorthi Nilaya,
2nd Main 2nd Cross,
Anjaneya Badavane, 577004
Davangere , Karnataka, India
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Processing Your Return or Exchange
Inspection: Once we receive your returned saree, we will inspect it to ensure it meets our return criteria. This process typically takes 5 business days.
Refunds: If your return is approved, we will process a refund to your original payment method within 3-4 business days.
Exchanges: If you are exchanging your saree, we will ship the new item to you. If the replacement saree is of a higher value, you will be required to pay the difference.
Final Sale Items: Items marked as "Final Sale" or "Non-Returnable" cannot be returned or exchanged. Please check the product description for any such notes.
Defective or Incorrect Items : If you receive a defective or incorrect item, please contact us immediately at. We will arrange for a return or exchange and cover the.
shipping costs associated with it.
CUSTOMER SERVICE
Shipping Policy
At Radha Sarees, we strive to make your shopping experience as seamless and delightful as possible. Below is our shipping policy to keep you informed about how we handle your orders.
Processing Time
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Order Processing: Orders will be processed within 2-3 business days after they are placed. Orders placed on store holidays will be processed on the next business day.
Shipping Methods and Rates
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Free Shipping in India: We are pleased to offer free standard shipping for all orders within India. Delivery times vary based on location but typically range from business 5 - 7 days.
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International Shipping: We also ship internationally to most countries. Shipping times and costs
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Domestic Orders: Shipping is free for all domestic orders within India.
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International Orders: Shipping costs for international orders will be calculated at
checkout based on the destination.
Order Tracking
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Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
Delivery Issues
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Lost or Damaged Shipments: If your package is lost or damaged in transit, please contact our customer service team at +919535520171 within 05 days of the expected delivery date. We will assist you in resolving the issue promptly.
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Incorrect Address: Please ensure that the shipping address provided is accurate. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Phone : +91 9535520171
Email : radhasarees13@gmail.com
Business Hours : Opens every day, 10 AM to 9 PM IST
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